FAQ- WENCERL
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About Our Company
Products and Services
Ordering Process
Are you a Manufacturer or a Trading Company?
Indeed, we are a significant cutting tool manufacturer in China, operating our own Research and Development center and a modern manufacturing facility in Wenling, Zhejiang Province.
What is the Scale of Your Production?
Our operations comprise 24 production lines generating over 13,000 variations. Spanning an expansive factory area of 70,000 square meters, our workforce of 500 includes a substantial 70% dedicated to Research and Development and technical roles.
Why Partner with Us?
Choosing us holds numerous advantages:
Our company is well-equipped with advanced production machinery and a suite of testing instruments, ensuring the delivery of premium-quality products at cost-effective prices.
Boasting a 25-year specialization in the tool industry, we possess a wealth of expertise in product manufacturing.
Collaboration between our R&D team and esteemed universities grants access to cutting-edge research outcomes and advanced technologies, sustaining our technological leadership.
Our in-house R&D and testing center enables us to cater precisely to customer requirements. We excel in developing tailored solutions, rigorously validated and optimized in our testing facility. This agility empowers us to provide industry-specific solutions, enhancing customer satisfaction and competitiveness..
What Defines Your Brand Positioning?
Quality at the Core: The WENCERL brand aspires to become a premier global brand, synonymous with high-quality products.
Balanced Pricing: Our products offer international quality at reasonable prices.
Are You Committed to Ethical Practices?
Absolutely, we uphold ethical standards. We adhere to stringent environmental regulations and provide employees with salaries above the local average, ensuring an ethical work environment.
What Constitutes Your Product Line?
Our expertise lies in crafting precision cutting tooling products, including inserts, end mills, drills, bars, tool holders and chuks.
Do You Offer OEM and ODM Services?
Indeed, we offer tailored solutions:
Production based on your designs.
Neutral packaging for rebranding.
Your brand's packaging for sizable orders.
Can You Expedite Production?
Standard products are stocked and dispatched within 2 days. For customized orders, expedited production services are available upon inquiry.
Is Quality Control a Part of Your Offering?
Ensuring excellence, all products undergo rigorous quality testing before dispatch.
What is Your Minimum Order Quantity?
MOQ for standard products starts at 100 pieces, while customized products require a minimum order of 3000 pieces.
Which Payment Modes Are Accepted?
We accept T/T and L/C.
Is Partial Payment Feasible?
Certainly, for bulk orders, a 30% deposit is accepted, with the remaining 70% payable before shipment.
Do You Provide Sample Products?
Yes, we offer samples; shipping costs are borne by buyers. Free samples depend on purchase quantity.
When Can Orders Be Expected for Delivery?
Timelines depend on product type and quantity. For precise details, kindly connect with us.
What's Your Preferred Mode of Transport?
We support air, rail, and maritime transportation.
How Are Your Products Packaged?
Our packaging includes sturdy wooden crates or cardboard boxes, supplemented with soft materials to prevent transit damage.
If you want to know more, please consult us promptly.
Our working hours are from 9:00 AM to 5:00 PM(GMT+8). Please feel free to contact us during these hours for help.
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WEN CERL
Our Service Philosophy
OUR SERVICE PHILOSOPHY To Give You Better Service, WENCERL has nearly 1,000 supplier co-location partners who are providing synergies in our brand. We Provide Our Customers With High-Quality Products And Quick Responses.
Let's Make It Happen
Ready to craft a cutting tool masterpiece that bears your signature? Reach out to our dedicated team today. We're excited to learn about your vision and guide you through the process of creating cutting tools that define the future.

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